Around the Shop

 

All’s well here at General Fabricators, Inc. New Iberia, La. this week. We’ve picked up a couple of more projects.

We’re working with a new customer in Houston. We’ve been awarded 2 projects in Texas. They’re going according to plan. We’ve picked up a few more projects this week, all the work is in Texas. A tank terminal and plant expansion. We shipped a couple of projects out last week.

I spent some time in the shop this morning taking video’s. Look for them on Facebook, General Fabricators, Inc. They will be uploaded to YouTube as well. Check our page out sometime.

I had the opportunity to speak with a couple of the men working in the shop. Great guys!

We’re here to serve you process pipe fabrication needs just about everyday of the week.

Call or email us to find out how we can work with you.

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More pipe ready for delivery. It’s what we do all day, every day. Check out our work.

Business Development Processes

We do our best to offer more value to our customers than most companies in our business offer. Why? Because it’s the right thing to do. And because we are concerned with the success of all our customers. Whatever we can do to assist all of them to grow their business we’re interested.

We support heavy industrial construction companies by fabricating the process pipe that goes into their mechanical project for their customers.

With that said, we can assist with procurement, project management, shipping and receiving, accounting and just about every other department in their company. Why? Because it’s the right thing to do and it shows we do care about our customers business.

 

A Few Thoughts and Comments

I know I haven’t posted recently, we’ve been busy getting ready for 2017. If all goes according to the plan we’ve laid out, this should be a very busy year. We’re looking forward to working with all our “Customers” as they bring in the new work for 2017. I use the title Customers, respectfully. Truth be told, we view ourselves as “Partners” with the same goal in mind. Get the job done right for our Partners customers so they can get a “Gold Star” and get the next project awarded to them. Then we all win, from the “end user” of all our services combined to our employee’s down to all our local business community. Everyone shares in the positive relationships each of us builds. Business isn’t a selfish entity or non-human structure that just exists.  Business’s are groups of people who live, laugh, cry, hurt, enjoy, raise their children, go to school, support one another in many ways. But most of all, business is made up of your/our communities citizens.

With that said, we must always remember what we do, think and say in this community we call business affects one another. We can build a professional, sound, honest and loyal reputation by our actions and destroy or damage that reputation with just a few short words. Words can hurt anyone and usually hurt more people than we think. Just look at what’s going on in the media and what they call news. Most of what is broadcast isn’t news, it’s dribble designed to hurt anyone and everyone who isn’t of the same opinion. When we watch what’s going on in this world right now we see selfishness, greed, anger, retaliation, discontent, lashing out, disrespect, just to name a few things visible. What we as the business community can do to bring human relationships back into vogue, is to be an example of what to do and how to do it as an example to our fellow citizens. We can work with one another like human beings, no dog eat dog mentality. We can work together to bring the common goal about, helping others get what they want at a cost and price we can all afford to pay or be paid. We can work together without hurting one another and let those actions be spoken from the roof tops.

We have the power, as employers, to make this world a better place to live in. Some of the faults we see in society can be blamed on parents and teachers not doing our job as well as we all could have. However, we, the business community could do better by how we conduct ourselves doing what we do. We can show sincere appreciation to those we work with that help us to be successful, no matter what our business is. With that said, those that helped us need to learn to accept our appreciation without complaining, disrespecting, being disloyal, or sabotaging our every step forward. As the business community at large, we can stop rewarding poor, mediocre, or below standard job performance. We can help everyone around us to put forth more effort, more concern, more empathy, more understanding, into all our work lives. Work is an integral part of who we are and what kind of person we have grown to be. Business’s have reputations, a large part of that reputation is based on how our employee’s work for us or with us.

All the “blaming” going on in the media, for way to long, is non productive, and continues to divide everyone. We should all be able see that. So why would blaming others in business be any better? It can’t!

Let’s do our jobs, knowing that what each one of us does affects everyone else. That affect can either be a positive experience or a negative experience. That choice is up to each one of us.

 

 

Too Long Since our Last Post

2016 has been a great year. Now don’t let that statement bring thoughts that we had no trouble, trials, tests, or difficulties. Cause you’d be WRONG. This is fabrication for construction! There’s always something going on. Everything changes when you least expect it but you have to find a way to make it work. And we do!

We have a new project starting up, compressor station in Louisiana. Closest location this year to our shop. Not that it matters, just an observation.

We have one of our customers bringing his customer over for a shop inspection next week. And we have 2 other customers coming in January.

Things have been slow this month. Getting the “house cleaning” we need to get done, done.

2017 has promises from our customers. We’re looking forward to working with each and every one. Compressor stations, petrochemical plants, power plants, oil terminals and oil tank storage facility.

 

Work Completed Yesterday

 

We’re hard a work for our customers. EPC Contractors and Heavy Industrial Construction Companies.

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Our fabrication shop is second to none. We are dedicated to the quality you expect. Raise your expectations from the fabricators you already work with, better yet just ask us to help you on your next project.

When it counts, think and call General Fabricators, Inc. 337-685-2585 or email me at stephen@gen-fab.com

 

Attitude, it’s Everything to Everyone

What is attitude?

Dictionary.com says this about attitude;

manner, disposition, feeling, position, etc., with regard to a person or thing; tendency or orientation, especially of the mind:

position or posture of the body appropriate to or expressive of an action, emotion, etc.:

the way a person views something or tends to behave towards it, often in an evaluative way

a position of the body indicating mood or emotion

If we take the time to think over what these words are saying, and sometimes that’s hard to do. We have been known to read over things so fast and without thought that we don’t ever see the trees because all we see is the forest, and think we’ve got it.

Not every customer is the same, one size fits all doesn’t work. Really, it never did. Not every prospect is the same. I know there are many books on the market about “finding their pain”, ” use these scripts”, or whatever else may be in the book stores. It’s all B@#!&hit. That stuff doesn’t work. It’s a gimmick. It’s teaching people to lie, mostly to themselves. No one can do it for you or me. We have to come up with a compelling story about who we represent, what we do, and why we do it. Then ask the proper questions to see if we can help our customer/prospect accomplish what they do.

I’ve heard more times than I can count, “if I ask them that they’ll think I’m/we’re stupid”. WRONG!!!! Questions are a form of directing the conversation. We can direct our questions to get to the real issues of why our companies aren’t already working together. We’re equals, no matter what title goes behind our name. In order to stay in business and meet our goals both of us have to grow and expand. My/Our job is to see if we can find ways to accomplish that for both of us. If you know what you’re offering others, in other words, if you know you’re business, this becomes much easier.

I have an answer to my prospects most important question. What do you do? 4 words that could take a lifetime to answer. WRONG! I’ve worked on that answer, bringing it down to the least number of words and using it for all our marketing. It takes me less than 10 seconds to give that answer and it’s the truth and not some “fake” or contrived answer. The answer I’ve come up with is honest, concise, truthful, short, and to the point.

What do we do?

Fabricate process pipe and the structural steel that supports it.

 

Our Business is Based on Our “Customer’s Success”.

When we’re preparing a proposal there are so many situations, circumstances, clarifications and assumptions that need to be made, contemplated, accessed, assumed, and acted upon.

There are 3 main concerns I have at the beginning of any proposal process. Especially if it’s our first time submitting a proposal to our “new” prospective customer. We do want them to be a  “real” customer from the experience they receive from our handling of this proposal.

  • What’s the time line constraints of this RFQ?
  • What are the expectations of our customer?
  • What are the expectations of their customers?

These are 3 questions we have to answer before we begin preparing a proposal. Then we need to determine what’s our next step.

  • Do we call them from a “sales” perspective?

You know, thank you for the opportunity. Confirm due date of our proposal. Are there any special circumstances that we should be aware of? Are you aggressively going after this project? Do we need to submit our proposal with over time in it, or not? Does this project require expedited time frame? Is this a customer you’ve already worked with? How are they to work for? Will you have an inspector on our site for the duration of the project? Or will your customers representative be here? For the sake of brevity, you get the point.

The answer to some of these questions impacts our cost to do this job. Answers to some of these questions may not have an impact on our cost, but do have an impact on our delivery. Some answers just give us a better understanding of how our customer works with his customers so we can give him everything he needs along the way once the proposal turns into a job for both of us.

Putting together an RFQ isn’t easy, fast and definitely isn’t free to us. Each proposal costs our company from $1,500 to $5,000 or more depending on what kind of project it is. (Not counting the straining of relationships of our material suppliers. Guys we understand you don’t like jumping through hoops to get us price and delivery fast on every project.) So the answer to these and other questions is important and can impact a project from the start.

We appreciate our customers working with us on every level of the proposal phase. If we can communicate well during this phase, once the real project begins we should know each other well enough to work with one another successfully and with ease and confidence.

All this is said for a very basic, but much overlooked reason. Our business is to make sure you deliver a successful project to your customer. One your customer has positive thoughts about and is more than willing to award you their next project.

When we say we want to “partner” with you, this is part of what we mean.

Let General Fabricators, Inc – New Iberia, La. – 337-685-2585 be a partner in success with you.