Positive Feedback From One of Our Customers

We don’t generally brag about ourselves, well, that’s not true. I always brag about our companies ability to do the job right the first time and on time. But then, I’m biased. I’m supposed to brag about how we take care of our customers to everyone who’ll let me talk to them. I’m supposed to brag about how our expert craftsmen and craftswomen are the best in the industry and have kept our weld repair rate below 1/4% for going on 4 years now. They are the best.

It’s a nice treat to hear someone else brag about us. Well, maybe not brag about us but Randall was willing to tell us and our readers what he thinks about our work. We do appreciate Randall for his professional, kind and encouraging words. He’s agreed to let us share his thoughts with all of you.

From: Gates, Randall [mailto:Randall.Gates@opdepc.com]
Sent: Friday, February 12, 2016 10:59 AM
To: Morris Hankins
Subject: per your request

 

To whom it may concern,

My name is Randall Gates and I am the piping fabrication buyer for Optimized Process Designs LLC for the last 5 years. We are a subsidiary of the KOCH Chemical Technology group. On average I buy fabrication services for between 10,000 and 15,000 pipe spools per year. I have been buying fabrication services from General Fabricators – New Iberia, LA for approximately 2 yrs .  They have fabricated piping for our following clientele with minimal rework, and no missed timelines;

Targa

Enterprise

OneOak

Kinder Morgan

Oasis

The customer service received from General Fabricators is very good. Final Documentation, MTRS, Certification, Weld Logs, WPS and weld Maps are on point. Their production rates have assisted me in completing the tight timelines required by the client and field on several projects at reasonable rates. I would recommend General fabricators to fabricate spool piping for any project.

Best Regards,

Randall Gates

Optimized Process Designs, LLC

25610 Clay Road

Katy, TX 77493

Office: (281)371-7500

Direct: (281) 371-5914

Cell: (832)278-7494

Fax: (281) 371-0132

Email: randall.gates@opdepc.com

Randall we thank you for working with us and we look forward to working with you for a long time to come.  

Process pipe and the structural steel that supports it is what we do and we do it best.

 

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